Returns & Exchanges
At Modular Closets, we want you to be completely satisfied with your organization system. If your purchase isn't a perfect fit for your home, you can return your items within 30 days of delivery for a refund, minus shipping and handling fees.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the list of items you wish to return.
- 2.Prepare the Package
Ensure all closet components are in their original packaging and unassembled condition to qualify for a full product refund.
- 3.Ship the Items
Affix the provided return shipping label to your boxes and drop them off at the nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned units, your refund will be processed back to your original payment method within 7-10 business days.